Effective Date: 1 December 2025
1. Introduction
Go-Getter Gi (“we”, “our”, “us”) is committed to protecting your privacy and complying with the New Zealand Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and protect personal information in the course of our operations.
2. Information We Collect
We may collect the following categories of personal information:
- Contact details – name, postal address, email address.
- Order details – products purchased, payment information, delivery address.
- Account details – if you choose to create an account.
- Marketing preferences – email subscriptions, survey responses, competition entries.
- Website usage data – via cookies, analytics, and advertising tools (e.g. Google Analytics, Meta Pixel).
3. How We Collect Information
Personal information may be collected when you:
- Make a purchase on our website https://GoGetterGi.co.nz
- Sign up for newsletters, promotions, or competitions
- Contact us via email or social media
- Complete surveys, product reviews, or forms
Some data may also be collected automatically through cookies or tracking pixels.
4. How We Use Personal Information
We use customer information to:
- Process and deliver orders
- Communicate order updates, promotions, and news (with consent)
- Improve website functionality, customer experience, and product offerings
- Meet legal or regulatory obligations (e.g. tax reporting, product recalls)
5. Information Sharing
We share personal information only with trusted service providers, including:
- Payment processors – for secure transactions
- Courier and logistics partners – for order delivery
- IT and e-commerce support – for site functionality and security
- Analytics and advertising platforms – to improve marketing and user experience
- Legal authorities – where required by law
If offshore storage or cloud services are used, we ensure those providers offer privacy safeguards substantially similar to the New Zealand Privacy Act 2020.
6. Security & Retention
We implement reasonable safeguards to protect your information from loss, misuse, or unauthorised access.
- Data is encrypted where possible and accessible only to authorised staff.
- Personal information is retained only as long as necessary for business or legal purposes, then securely deleted or anonymised.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Withdraw consent for marketing communications at any time
Requests can be made by contacting us at team@gogettergi.co.nz.
We aim to respond to access and correction requests within 20 working days.
8. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Enable core site functions (e.g. shopping cart, account log-in)
- Analyse visitor behaviour to improve user experience
- Provide targeted advertising (with consent where required)
You can adjust cookie preferences via your browser settings.
A detailed Cookie Notice is available separately.
9. Complaints
If you believe your privacy rights have been breached, you may:
- Contact us directly at team@gogettergi.co.nz to raise your concern.
- If unresolved, lodge a complaint with the Office of the Privacy Commissioner at www.privacy.org.nz.
10. Contact Information
Go-Getter Gi
Email: team@gogettergi.co.nz
Address: Suite 15462, Ground Floor, 26A Hobson Street, Auckland Central, Auckland 1010, New Zealand